Store associates will learn when and how to greet customers in order to create a positive shopping experience and increase sales opportunities.
Showing posts with label Building rapport. Show all posts
Showing posts with label Building rapport. Show all posts
Monday, February 15, 2010
Monday, October 26, 2009
Free Course of the Day: Greeting Customers
This free online course allows store associates to learn when and how to greet customers in order to create a positive shopping experience and increase sales opportunities.
Key Concepts: retail, retail training, recognizable approachable and welcoming, Standard greetings, Building rapport, Setting the stage to sell
Course Appears in these Categories:
• Listen for Understanding
• Giving an Effective Presentation
• Love ’Em or Lose ’Em - Employee Retention
• Documenting Discipline: Manufacturing / Industrial
• Lockout/Tagout: Lightning in a Bottle
• Driven to Distraction
• The Newcomers
• Safety Orientation: On Alert
• Slips, Trips and Falls: Taking the Right Steps
• Stress: You are In Control
• The Sid Story
Click here for Greeting Customers
Key Concepts: retail, retail training, recognizable approachable and welcoming, Standard greetings, Building rapport, Setting the stage to sell
Course Appears in these Categories:
• Listen for Understanding
• Giving an Effective Presentation
• Love ’Em or Lose ’Em - Employee Retention
• Documenting Discipline: Manufacturing / Industrial
• Lockout/Tagout: Lightning in a Bottle
• Driven to Distraction
• The Newcomers
• Safety Orientation: On Alert
• Slips, Trips and Falls: Taking the Right Steps
• Stress: You are In Control
• The Sid Story
Click here for Greeting Customers
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