This free online course helps you understand the characteristics of change and how people react to change. Identify strategies for managing change at a personal level and in work groups. This self-study free course is divided into short lessons with slide examples to illustrate issues clearly and in real-world settings.
All Global Mindset courses are self-paced free training courses, divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. Plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.
Key Concepts: Career Development, Managing Change, Change Management, Free Training, Free Course
Course Appears in these Categories:
• Business Skills >> Customer Service >> Customer Support, Process
• IT Professional Skills >> Business Skills for the IT Professional >> IT Business
• Free Courses
Courses you might be interested in:
• Managing the Quality of the Customer Support Service Center
• Management Tools and Metrics
Click here for the Effective Change Management course
Showing posts with label Managing Change. Show all posts
Showing posts with label Managing Change. Show all posts
Thursday, November 19, 2009
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