Showing posts with label free training. Show all posts
Showing posts with label free training. Show all posts

Wednesday, March 3, 2010

Free Course of the Day: Introduction to Finance

In this free online course you will learn the principles of financial management, how to read and interpret financial information, and how to apply meaningful financial information.

All Global Mindset courses are self-paced free training courses that are divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. Plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.


Key Concepts:
Business Finance, Accounting, Calculations, Free Training, Free Course

Course Appears in these Categories:
Business Skills >> Finance and Accounting
Free Courses

Courses you might be interested in:
Introduction to Finance
Gross Margins
Financing Your Business
Financing Your Startup
Financial Impact on Employees from Corporate Bankruptcy
How to Request a Social Security Statement
Memoirs of the Money Lady
TestPrep Final Exam: Accounting 101
TestPrep Final Exam: Advanced Business Finance
TestPrep Final Exam: Accounting 102
The Principles of Financial Management

Wednesday, February 24, 2010

Free Course of the Day: International Trade Services

International Trade Services is a free online course. It is an enriching package of the 9 individual financial e-Learning courses, reflective of real-world operational issues, best and confirming practices by the parties involved in International Trade services.

Course Appears in these Categories:
Free Courses

Courses you might be interested in:
Listen for Understanding
Giving an Effective Presentation
Communication Fundamentals
Legal Issues in Management
Responding to Workplace Harassment (for Managers)
Quality Service in the Public Sector
Leading Meetings to Success
Coaching for Business Success
Personal Workspace...A Handbook for Entering the Workforce
Effective Change Management
Effective Business Meetings


Click here for the International Trade Services course

Thursday, February 4, 2010

Free Course of the Day: Keep Them Calling...Providing Superior Customer Service on the Telephone

This free online course addresses: Polishing phone performance, Creating positive phone relationships, The basics of phone performance, Communicating with style, Effective voice messaging, Handling angry callers effectively, Abusive callers and other challenges, Action plan: Setting goals

All Global Mindset online courses are self-paced free training courses that are divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. These training course provide plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.


Key Concepts:
Call Center, Customer Service, Free Training, Free Courses

Course Appears in these Categories:
Business Skills >> Customer Service
Free Courses

Courses you might be interested in:
Quality Service in the Public Sector
Effective Change Management
But I Don't Have Customers
Building Customer Loyalty
Continuous Improvement in the Workplace
Customer Service Excellence
Creating Loyal Customers for Associates
Creating Loyal Customers for Leaders
Keep Them Calling...Providing Superior Customer Service on the Telephone
Quick Start Training Camp -- Developing Customer Loyalty
Quality Service in the Public Sector

Click here for the Providing Superior Customer Service on the Telephone course

Tuesday, February 2, 2010

Free Course of the Day: Human Touch Performance Appraisals

This free online course teaches how to implement a performance appraisal system that puts people first.

All Global Mindset free training courses are divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. Plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.


Key Concepts:
Business Training, Performance Appraisal, Human Resources, Management, Employee Performance, Free Training, Free Course

Course Appears in these Categories:
Business Skills >> Management >> Performance Appraisal
Free Courses

Courses you might be interested in:
Planning Your Job Performance
Performance Management
Performance Appraisal Simulation: Replaced
Continuous Performance Assessment: Replaced
Reviewing Performance: Replaced

Click here for the Human Touch Performance Appraisals course

Monday, February 1, 2010

Free Course of the Day: Gross Margins

This free online course helps you maximize profits by understanding gross margin components and learning to calculate markups. This free course is divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. Plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout. Supporting resources include a printable quick reference sheet of relevant equations

You can return to the self-study as needed to complete all lessons and can review any lesson as often as you would like.

All Global Mindset online courses are self-paced free training courses that are divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. These training course provide plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.


Key Concepts:
Finance, Profitability, Gross Margins, Calculations, Free Training, Free Course

Course Appears in these Categories:
Business Skills >> Finance and Accounting
Free Courses

Courses you might be interested in:
Introduction to Finance
Financing Your Business
Financing Your Startup
Financial Impact on Employees from Corporate Bankruptcy
How to Request a Social Security Statement
Memoirs of the Money Lady
TestPrep Final Exam: Accounting 101
TestPrep Final Exam: Advanced Business Finance
TestPrep Final Exam: Accounting 102
The Principles of Financial Management


Click here for the Gross Margins course

Friday, January 29, 2010

Free Course of the Day: Office Safety/The Safety Secret

This free online course presents the fundamental office safety information that employees and managers need to ensure a safe work environment. The learning path uses workplace examples to introduce common areas of concern in office safety. These areas of concern include slips and falls, fire hazards, and workstation posture. Office safety isn't just a legal issue but a productivity and morale issue as well. This course also offers simple and effective ways in which all members of an office can prevent office accidents.

All Global Mindset courses are self-paced free training courses that are divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. Plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.


Key Concepts:
Office Safety, Human Resources, Free Training, Free Course

Course Appears in these Categories:
Environmental, Safety and Health, and Transportation >> Environmental, Safety & Health, and Transportation >> Safety and Health
Free Courses

Courses you might be interested in:
Office Safety/The Safety Secret
Safe Food Service
Basic Immunology
Mold Awareness
Lead and Cadmium
Chlorine Safety
Cryogenic Safety
Food Safety and Handling
NFPA 70E Electrical Safety in the Workplace
Electrostatic Discharge Safety Training
Lockout/Tagout for Authorized Persons


Click here for the Office Safety/The Safety Secret course

Monday, January 25, 2010

Free Course of the Day: Communication for Retail Managers

This free online course is for retail managers looking to deal with the challenges of managing staff performance. This online learning path focuses on enhancing six key communication skills for communicating to employees, motivating employees, and maximizing productivity.

All Global Mindset online courses are self-paced free training courses that are divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. Plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.


Key Concepts:
Business Training, Retail Managers, Business Communication, Communicate Effectively, Effective Communication, Performance Management, Free Training, Free Course

Course Appears in these Categories:
Business Skills >> Communication
Other
Free Courses

Courses you might be interested in:
Listen for Understanding
Giving an Effective Presentation
Communication Fundamentals
Leading Meetings to Success
Effective Business Meetings
Supervising Difficult Behaviors
Dealing with Difficult Workplace Behaviors
Conflict Management
Four Steps to Presentations that Motivate
Feedback Solutions


Click here for the Communication for Retail Managers course

Thursday, January 21, 2010

Free Course of the Day: Feedback Solutions

This free online course demonstrates how to structure specific, balanced, feedback that encourages employees to take responsibility for giving feedback to others. It demonstrates how to contract with employees to improve performance and how to deal with emotional or negative responses to feedback. The student gains the knowledge and skills necessary to effectively receive constructive feedback about job performance, behavior, ideas, and suggestions. It then teaches the student to use this feedback to improve their job performance. Students will also learn how to actively seek feedback and handle difficult feedback situations.

All Global Mindset courses are self-paced free training courses that are divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. Plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.


Key Concepts:
Performance Management, Employee Feedback, Free Training, Free Course

Course Appears in these Categories:
Business Skills >> Communication >> Effective Use of Feedback for Business
Free Courses

Courses you might be interested in:
Feedback Solutions
Getting Feedback, Delivering Results
The Art of Giving and Receiving Feedback
Effective Feedback for Employees and Colleagues Simulation
An Essential Guide to Giving Feedback
Coping with Criticism and Feedback
Giving Feedback to Colleagues
Team Feedback: A Guide
Giving Feedback: A Manager's Guide
Effective Use of Feedback for Teams Simulation
The Sid Story


Click here for the Feedback Solutions course

Monday, January 18, 2010

Free Course of the Day: Discrimination/Legal Issues for Businesses

This free online course addresses age, disability, race, religion, and gender discrimination. Termination issues in situations of theft, poor performance and downsizing.

All Global Mindset courses are self-paced free training courses, divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. Plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.


Key Concepts:
Job Discrimination, Legal, Free Training, HR Compliance, Free Course

Course Appears in these Categories:
Legal Compliance >> HR Series
Free Courses

Courses you might be interested in:
Defusing Workplace Violence
Ethics in the Workplace
Discrimination/Legal Issues for Businesses
Discipline Documentation
No Privacy Legal Issues in Email
Handling Terminations with Care and Control
Copyrights: What Professionals Need to Know
Documenting Discipline
Drug-free Workplace
Sarbanes-Oxley: Whistleblower Protection
Code of Conduct Awareness


Click here for the Discrimination/Legal Issues for Businesses course

Thursday, December 31, 2009

Free Course of the Day: Ethics in the Workplace

This free online course demonstrates the principles of business ethics and how they apply to a variety of situations in the workplace. Proper ethics aren't JUST something organizations should foster for legal reasons but for pragmatic reasons as well. Ethics sits as the foundation of everything that happens by and to an organization and is ultimately a key determinant of success.

This ethics training course describes guidelines for applying these principles in assessing what course of action to take under specific workplace situations. Exercises throughout the learning path provide the learner with the opportunity to practice applying business ethics principles.

All Global Mindset courses are self-paced free training courses that are divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. Plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.


Key Concepts:
Business Ethics, Human Resources, Free Training, Free Course

Course Appears in these Categories:
Business Skills >> Personal Development >> Ethics in Business
Legal Compliance >> HR Series
Free Courses

Courses you might be interested in:

Ethics in Business Simulation: Replaced
Ethical Decision Making: Replaced
Managerial Business Ethics: Replaced
Organizational Ethics: Replaced
Corporate Social Responsibility: Replaced


Click here for the Ethics in the Workplace course

Wednesday, December 30, 2009

Free Course of the Day: Introduction to Finance

In this free online course you will learn the principles of financial management, how to read and interpret financial information, and how to apply meaningful financial information.

All Global Mindset courses are self-paced free training courses that are divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. Plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.


Key Concepts:
Business Finance, Accounting, Calculations, Free Training, Free Course

Course Appears in these Categories:
Business Skills >> Finance and Accounting
Free Courses

Courses you might be interested in:
Introduction to Finance
Gross Margins
Financing Your Business
Financing Your Startup
Financial Impact on Employees from Corporate Bankruptcy
How to Request a Social Security Statement
Memoirs of the Money Lady
TestPrep Final Exam: Accounting 101
TestPrep Final Exam: Advanced Business Finance
TestPrep Final Exam: Accounting 102
The Principles of Financial Management

Click here for the Introduction to Finance course

Wednesday, December 23, 2009

Free Course of the Day: Quick Start Sales Training

This free online course is a fast track guide to selling across the life-cycle including arrival, selection, decision-making and purchasing periods of selling. GREAT GUIDE for new sales personnel to help them become productive very quickly.

All Global Mindset online courses are self-paced free training courses that are divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. These training course provide plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.


Key Concepts:
Sales, Business Development

Course Appears in these Categories:
Business Skills >> Sales
Free Courses

Courses you might be interested in:

Five Key Steps to Turn a Prospect into a Sale
Double Your Business in 12 Steps
NETWORKING: I'm on LinkedIn -- Now What???
Introduction to Online Business Networking (Online Business Networking)
The Home Run Hitter's Guide to Fundraising
Creating Your Elevator Pitch...30 Seconds Which Make or Break Selling
Tales form the Networking Community
Online Networking
Nine steps to online network your way to a meeting
Seven Lessons to Learn from Great Salespeople (New on LatitudeU)


Click here for the Quick Start Sales Training course

Thursday, December 17, 2009

Free Course of the Day: Continuous Improvement in the Workplace

This free online course will help you understand why continuous improvement is critical to your competitiveness in the global marketplace. This free training course explains how to improve quality in all levels of an organization – from the front-line worker to senior management. It demonstrates how to define customer needs and expectations. It further shows how to analyze, measure, and improve work processes so that they meet the needs and expectations of customers. It explains how employees can continuously improve their work processes and thereby ultimately improve the quality of the products and services they provide.

All Global Mindset free training courses are divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. Plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.


Key Concepts:
Business Training, Project Managers, Retail Managers, Continuous Improvement, Customer Service, Employee Performance, Free Training, Free Course

Course Appears in these Categories:
Business Skills >> Customer Service
Business Skills >> Operations
Free Courses

Courses you might be interested in:
Quality Service in the Public Sector
Effective Change Management
Excellence in Internal Customer Service
Working with Internal Customers
Overcoming Internal Customer Service Problems
Customer Service Agent Skills Simulation
The Customer Service Agent in Action
Professional Skills for Customer Service Agents
Managing Challenges in Customer Service
Cross-selling in a Customer Service Call
Technical Support Agent Skills Simulation


Click here for the Continuous Improvement in the Workplace course

Tuesday, December 15, 2009

Free Course of the Day: Effective On-the-Job Training

This free online course provides guidelines for planning and conducting on the-job training. It describes a four-step model for executing a training plan. It also provides tools and examples to assist organizations and trainers with on-the-job training.

All Global Mindset courses are self-paced free training courses, divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. Plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.


Key Concepts:
On-the-job Training, Training, Free Training, Free Course

Course Appears in these Categories:
Business Skills >> Knowledge Management >> Achieving Measurable Performance Impact from Training
Free Courses

Courses you might be interested in:
Training Other People to Train
Training for Business Results


Click here for the Effective On-the-Job Training course

Monday, December 14, 2009

Free Course of the Day: Building Customer Loyalty

Learn how to improve customer service skills and build customer loyalty. This free online course divides lessons into small bites with slide examples and interactive exercises to illustrate issues clearly and in real-world settings. Topics covered include customer service principles, communicating effectively with customers, managing the customer encounter, handling complaints and conflicts, and continuously improving customer service.


Key Concepts:
Customer Service, Retail, Free Training, Free Course

Course Appears in these Categories:
Business Skills >> Customer Service
Free Courses

Courses you might be interested in:
Effective Change Management
Building Customer Loyalty
Customer Service Excellence
Superior Customer Service
ITIL: The Service Desk and Incident Management
ITIL: Configuration and Release Management
ITIL: Service Level and Capacity Management
ITIL: Problem and Change Management
ITIL: Continuity and Availability Management
ITIL: Financial and Security Management
ITIL V3 - ITIL and the Service Lifecycle


Click here for the Building Customer Loyalty course

Friday, December 11, 2009

Free Course of the Day: Introduction to Online Business Networking

Are you and your organization prepared to engage The Relationship Economy? It’s time to Stake your claim! This FREE course is complete in every way, and can be distinguished from other Link To Your Education courses only by looking at the price. Our team has designed a thought-provoking, message-retaining program to enhance your experience and help you process several of the foundational principles in this introductory course. This is the introductory module for the course designed to accompany Teten & Allen's "The Virtual Handshake." To download a free e-book or purchase the paperback, please visit http://www.thevirtualhandshake.com. Take our introductory class to get a feel for what we have in store for you! Do you want to engage the social networking communities and find the business opportunities? This program was designed for you! Our team specializes in simplifying the process of venturing into uncharted territory by providing step-by-step directions. You will have direct access to our team for questions along the way. You will see success at every step as you apply what you have learned and build on previous learning modules. Make sure to follow up this course with Module 1 - Know Thy Virtual Self


Key Concepts:
link to your world, link to your education, social media, social network, social networking, social networking education, social networking training, linked in, students, facebook, bebo, xing, orkut, networking, certification, e-Learning, elearner, learning, classes, training, knowledge, training, elearning, business, online, education, blended learning, hybrid, learning management system, best practices, corporate training, business skills, custom, classroom training, online references, chat rooms, e-mail, chat, video, digital, whiteboard

Course Appears in these Categories:
Business Skills >> Consulting Skills
Business Skills >> Marketing
Business Skills >> Sales
Free Courses

Courses you might be interested in:
Consulting Careers -- Tips from a Consulting Veteran
Fundamentals of Negotiations
Introduction to Online Business Networking (Online Business Networking)
Presenting the Complex in a Simple Manner
Consulting with the External Client Simulation
Essentials of External Consulting
The Client-Consultant Relationship
Diagnosing and Planning
Managing Delivery
Evaluation and Review
Consulting with the Internal Client Simulation


Click here for the Introduction to Online Business Networking course

Meet an eLearning Publisher: Ann Arbor Spark

The Ann Arbor SPARK mission is to advance the economic development of innovation-based businesses in the Ann Arbor region by offering programs, resources, and proactive support to business at every stage, from start-ups to large organizations looking for expansion opportunities. Ann Arbor is the Address of Innovation™. Ann Arbor SPARK is committed to making that address known worldwide. Visit our website at www.aaspark.org.

Click here for Ann Arbor Spark's listing

Thursday, December 10, 2009

Free Course of the Day: Planning Your Job Performance

This free online course helps you improve organizational performance by establishing clear job and performance expectations and by effectively managing change. Lessons are divided into small bites with slide examples to illustrate issues clearly and in real-world settings. This free course explains how to reinvent the traditional appraisal process with the performance management cycle.

All Global Mindset courses are self-paced free training courses that are divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. Plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.


Key Concepts:
Career Development, Employee Orientation, Career Planning, Free Training, Free Course

Course Appears in these Categories:
Business Skills >> Management >> Performance Appraisal
Business Skills >> Personal Development
Free Courses

Courses you might be interested in:
Planning Your Job Performance
Performance Appraisal Simulation: Replaced
Continuous Performance Assessment: Replaced
Reviewing Performance: Replaced


Click here for the Planning Your Job Performance course

Wednesday, December 9, 2009

Free Course of the Day: Customer Service Excellence

This free online course outlines how to maintain excellence in customer service. Positive or negative customer service can be the ultimate determinant of success or failure in any business. When customer service is negative the word is spread to Everyone. When it is positive it is spread but not nearly at the rate of negative impressions.

After completing this course you will understand the difference between traditional and exceptional customer services and how to develop stronger relationships with your customer.

All Global Mindset courses are self-paced free training courses, divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. Plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.

Key Concepts: Customer Service, Customer Relationship Management, Free Training, Free Course

Course Appears in these Categories:
Business Skills >> Customer Service >> Excelling at Customer Service
Free Courses

Courses you might be interested in:
Customer Service Excellence
Corporate Culture: Building the Service Foundation
The Fundamentals of Exceptional Customer Service
The Customer's Voice
Advancing Service Expertise
Customers, Confrontation and Conflict
Overcoming Difficult Service Situations
The EXCEL Acronym: Instilling Service Excellence
Service Teams and Service Stars
Excel at Customer Service Simulation
Providing Customer Service Simulation


Click here for the Effective Business Teams course