This free online course for retail managers and supervisors covers topics about defining leadership, creating a shared vision, understanding teams, leveraging change, and encouraging personal authority in team members in order to improve customer service.
All Global Mindset free online courses are self-paced free training courses that are divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. These training courses provide plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.
Key Concepts: Business Training, Retail Managers, Customer Service, Retail Industry, Free Training, Free Course
Course Appears in these Categories:
• Other
• Free Courses
Courses you might be interested in:
• Communication Fundamentals
• Legal Issues in Management
• Quick Start Sales Training (Turning-on Your New Salespeople)
• Be Your Own Manager
• Hiring the Right Talent for Your Business
• Discrimination/Legal Issues
• Coaching for Performance Excellence
• Discipline Documentation
• Gross Margins
• Investing Time for Maximum Return
• Job Strategies for New Employees
Click here for the Creating Loyal Customers for Leaders course
Monday, November 16, 2009
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