Monday, November 16, 2009

Free Course of the Day: Creating Loyal Customers for Leaders

This free online course for retail managers and supervisors covers topics about defining leadership, creating a shared vision, understanding teams, leveraging change, and encouraging personal authority in team members in order to improve customer service.

All Global Mindset free online courses are self-paced free training courses that are divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. These training courses provide plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.

Key Concepts: Business Training, Retail Managers, Customer Service, Retail Industry, Free Training, Free Course

Course Appears in these Categories:
Free Courses

Courses you might be interested in:
Communication Fundamentals
Legal Issues in Management
Quick Start Sales Training (Turning-on Your New Salespeople)
Be Your Own Manager
Hiring the Right Talent for Your Business
Discrimination/Legal Issues
Coaching for Performance Excellence
Discipline Documentation
Gross Margins
Investing Time for Maximum Return
Job Strategies for New Employees

Click here for the Creating Loyal Customers for Leaders course

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