Showing posts with label Retail Managers. Show all posts
Showing posts with label Retail Managers. Show all posts

Monday, January 25, 2010

Free Course of the Day: Communication for Retail Managers

This free online course is for retail managers looking to deal with the challenges of managing staff performance. This online learning path focuses on enhancing six key communication skills for communicating to employees, motivating employees, and maximizing productivity.

All Global Mindset online courses are self-paced free training courses that are divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. Plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.


Key Concepts:
Business Training, Retail Managers, Business Communication, Communicate Effectively, Effective Communication, Performance Management, Free Training, Free Course

Course Appears in these Categories:
Business Skills >> Communication
Other
Free Courses

Courses you might be interested in:
Listen for Understanding
Giving an Effective Presentation
Communication Fundamentals
Leading Meetings to Success
Effective Business Meetings
Supervising Difficult Behaviors
Dealing with Difficult Workplace Behaviors
Conflict Management
Four Steps to Presentations that Motivate
Feedback Solutions


Click here for the Communication for Retail Managers course

Thursday, December 17, 2009

Free Course of the Day: Continuous Improvement in the Workplace

This free online course will help you understand why continuous improvement is critical to your competitiveness in the global marketplace. This free training course explains how to improve quality in all levels of an organization – from the front-line worker to senior management. It demonstrates how to define customer needs and expectations. It further shows how to analyze, measure, and improve work processes so that they meet the needs and expectations of customers. It explains how employees can continuously improve their work processes and thereby ultimately improve the quality of the products and services they provide.

All Global Mindset free training courses are divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. Plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.


Key Concepts:
Business Training, Project Managers, Retail Managers, Continuous Improvement, Customer Service, Employee Performance, Free Training, Free Course

Course Appears in these Categories:
Business Skills >> Customer Service
Business Skills >> Operations
Free Courses

Courses you might be interested in:
Quality Service in the Public Sector
Effective Change Management
Excellence in Internal Customer Service
Working with Internal Customers
Overcoming Internal Customer Service Problems
Customer Service Agent Skills Simulation
The Customer Service Agent in Action
Professional Skills for Customer Service Agents
Managing Challenges in Customer Service
Cross-selling in a Customer Service Call
Technical Support Agent Skills Simulation


Click here for the Continuous Improvement in the Workplace course

Friday, December 4, 2009

Free Course of the Day: Effective Business Teams

This free online course for project managers, retail managers, and other business managers looks at the functions of a team, the fundamentals of team building, and key team communication skills. Team members will develop their skills in communicating, presenting ideas, managing change, and reducing stress. This will ensure that teams at all levels are equipped with the skills to achieve higher levels of performance.

All Global Mindset courses are self-paced free training courses, divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. Plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.

Key Concepts: Business Training, Project Managers, Retail Managers, Teambuilding, Teamwork, Free Training, Free Course

Course Appears in these Categories:
Business Skills >> Project Management
Free Courses

Courses you might be interested in:
Teamwork Challenges
Core PMI® Values and Ethical Standards
Risk Response, Monitor, and Control
Communicating Effectively with Project Stakeholders Simulation
What Is Appraisal?
The Art of the Recruiting Masters
Scrappy Project Management
Fundamental of Negotiations
The Business Rule Revolution
10 Steps to Managing Like a Pro!!


Click here for the Effective Business Teams course

Monday, November 16, 2009

Free Course of the Day: Creating Loyal Customers for Leaders

This free online course for retail managers and supervisors covers topics about defining leadership, creating a shared vision, understanding teams, leveraging change, and encouraging personal authority in team members in order to improve customer service.

All Global Mindset free online courses are self-paced free training courses that are divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. These training courses provide plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.

Key Concepts: Business Training, Retail Managers, Customer Service, Retail Industry, Free Training, Free Course

Course Appears in these Categories:
Other
Free Courses

Courses you might be interested in:
Communication Fundamentals
Legal Issues in Management
Quick Start Sales Training (Turning-on Your New Salespeople)
Be Your Own Manager
Hiring the Right Talent for Your Business
Discrimination/Legal Issues
Coaching for Performance Excellence
Discipline Documentation
Gross Margins
Investing Time for Maximum Return
Job Strategies for New Employees


Click here for the Creating Loyal Customers for Leaders course

Monday, November 2, 2009

Free Course of the Day: Empowerment in the Workplace

This FREE online course allows project managers, retail managers, and other business managers, as well as employees to learn the background and concepts necessary to develop empowerment initiatives in the workplace. This online learning path outlines the benefits of empowerment, and provides tools and techniques to help promote empowerment at all levels of the organization.

All Global Mindset free training courses are divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. Plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.

Key Concepts: Business Training, Project Managers, Retail Managers, Coaching, Empowerment, Employee Performance, Free Training, Free Course


Course Appears in these Categories:
Communication Fundamentals
Legal Issues in Management
Continuous Improvement in the Workplace
Conflict Management
Four Steps to Presentations that Motivate
You Be The Judge In Interviewing
Thinking Creatively about Business Decisions
Defusing Workplace Violence
Facilitating Improvement
Effective Project Management
Ethics in the Workplace


Click here for the Empowerment in the Workplace course