Showing posts with label Retail Managers. Show all posts
Showing posts with label Retail Managers. Show all posts

Monday, January 25, 2010

Free Course of the Day: Communication for Retail Managers

This free online course is for retail managers looking to deal with the challenges of managing staff performance. This online learning path focuses on enhancing six key communication skills for communicating to employees, motivating employees, and maximizing productivity.

All Global Mindset online courses are self-paced free training courses that are divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. Plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.


Key Concepts:
Business Training, Retail Managers, Business Communication, Communicate Effectively, Effective Communication, Performance Management, Free Training, Free Course

Course Appears in these Categories:
• Business Skills >> Communication
• Other
• Free Courses

Courses you might be interested in:
• Listen for Understanding
• Giving an Effective Presentation
• Communication Fundamentals
• Leading Meetings to Success
• Effective Business Meetings
• Supervising Difficult Behaviors
• Dealing with Difficult Workplace Behaviors
• Conflict Management
• Four Steps to Presentations that Motivate
• Feedback Solutions


Click here for the Communication for Retail Managers course

Thursday, December 17, 2009

Free Course of the Day: Continuous Improvement in the Workplace

This free online course will help you understand why continuous improvement is critical to your competitiveness in the global marketplace. This free training course explains how to improve quality in all levels of an organization – from the front-line worker to senior management. It demonstrates how to define customer needs and expectations. It further shows how to analyze, measure, and improve work processes so that they meet the needs and expectations of customers. It explains how employees can continuously improve their work processes and thereby ultimately improve the quality of the products and services they provide.

All Global Mindset free training courses are divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. Plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.


Key Concepts:
Business Training, Project Managers, Retail Managers, Continuous Improvement, Customer Service, Employee Performance, Free Training, Free Course

Course Appears in these Categories:
• Business Skills >> Customer Service
• Business Skills >> Operations
• Free Courses

Courses you might be interested in:
• Quality Service in the Public Sector
• Effective Change Management
• Excellence in Internal Customer Service
• Working with Internal Customers
• Overcoming Internal Customer Service Problems
• Customer Service Agent Skills Simulation
• The Customer Service Agent in Action
• Professional Skills for Customer Service Agents
• Managing Challenges in Customer Service
• Cross-selling in a Customer Service Call
• Technical Support Agent Skills Simulation


Click here for the Continuous Improvement in the Workplace course

Friday, December 4, 2009

Free Course of the Day: Effective Business Teams

This free online course for project managers, retail managers, and other business managers looks at the functions of a team, the fundamentals of team building, and key team communication skills. Team members will develop their skills in communicating, presenting ideas, managing change, and reducing stress. This will ensure that teams at all levels are equipped with the skills to achieve higher levels of performance.

All Global Mindset courses are self-paced free training courses, divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. Plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.

Key Concepts: Business Training, Project Managers, Retail Managers, Teambuilding, Teamwork, Free Training, Free Course

Course Appears in these Categories:
• Business Skills >> Project Management
• Free Courses

Courses you might be interested in:
• Teamwork Challenges
• Core PMI® Values and Ethical Standards
• Risk Response, Monitor, and Control
• Communicating Effectively with Project Stakeholders Simulation
• What Is Appraisal?
• The Art of the Recruiting Masters
• Scrappy Project Management
• Fundamental of Negotiations
• The Business Rule Revolution
• 10 Steps to Managing Like a Pro!!


Click here for the Effective Business Teams course

Monday, November 16, 2009

Free Course of the Day: Creating Loyal Customers for Leaders

This free online course for retail managers and supervisors covers topics about defining leadership, creating a shared vision, understanding teams, leveraging change, and encouraging personal authority in team members in order to improve customer service.

All Global Mindset free online courses are self-paced free training courses that are divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. These training courses provide plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.

Key Concepts: Business Training, Retail Managers, Customer Service, Retail Industry, Free Training, Free Course

Course Appears in these Categories:
• Other
• Free Courses

Courses you might be interested in:
• Communication Fundamentals
• Legal Issues in Management
• Quick Start Sales Training (Turning-on Your New Salespeople)
• Be Your Own Manager
• Hiring the Right Talent for Your Business
• Discrimination/Legal Issues
• Coaching for Performance Excellence
• Discipline Documentation
• Gross Margins
• Investing Time for Maximum Return
• Job Strategies for New Employees


Click here for the Creating Loyal Customers for Leaders course

Monday, November 2, 2009

Free Course of the Day: Empowerment in the Workplace

This FREE online course allows project managers, retail managers, and other business managers, as well as employees to learn the background and concepts necessary to develop empowerment initiatives in the workplace. This online learning path outlines the benefits of empowerment, and provides tools and techniques to help promote empowerment at all levels of the organization.

All Global Mindset free training courses are divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. Plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.

Key Concepts: Business Training, Project Managers, Retail Managers, Coaching, Empowerment, Employee Performance, Free Training, Free Course


Course Appears in these Categories:
• Communication Fundamentals
• Legal Issues in Management
• Continuous Improvement in the Workplace
• Conflict Management
• Four Steps to Presentations that Motivate
• You Be The Judge In Interviewing
• Thinking Creatively about Business Decisions
• Defusing Workplace Violence
• Facilitating Improvement
• Effective Project Management
• Ethics in the Workplace


Click here for the Empowerment in the Workplace course