The following courses are now available from LatitudeU partner RetailTraining on LatitudeU:
RT104 Appearance and Attitude
RT208 Coaching for Retention
RT306 Profit and Loss: The Bottom-Line
RetailTraining is a developer of online and in-store training solutions for retailers. RetailTraining's unique Retail Education Model ensures that courses align to the 'Five P Retail Model'. These courses include a retail perspective from a variety of sectors and are available for store employees, operations managers and independent owners alike. Visit the RetailTraining store on LatitudeU at http://retailtraining.latitudeu.com and learn about the thousands of other courses available night or day at www.LatitudeU.com.
Showing posts with label retail. Show all posts
Showing posts with label retail. Show all posts
Monday, October 4, 2010
Monday, February 15, 2010
Free Course of the Day: Greeting Customers
Store associates will learn when and how to greet customers in order to create a positive shopping experience and increase sales opportunities.
Monday, December 14, 2009
Free Course of the Day: Building Customer Loyalty
Learn how to improve customer service skills and build customer loyalty. This free online course divides lessons into small bites with slide examples and interactive exercises to illustrate issues clearly and in real-world settings. Topics covered include customer service principles, communicating effectively with customers, managing the customer encounter, handling complaints and conflicts, and continuously improving customer service.
Key Concepts: | |
Customer Service, Retail, Free Training, Free Course | |
Course Appears in these Categories: | |
• Business Skills >> Customer Service • Free Courses | |
Courses you might be interested in: | |
• Effective Change Management • Building Customer Loyalty • Customer Service Excellence • Superior Customer Service • ITIL: The Service Desk and Incident Management • ITIL: Configuration and Release Management • ITIL: Service Level and Capacity Management • ITIL: Problem and Change Management • ITIL: Continuity and Availability Management • ITIL: Financial and Security Management • ITIL V3 - ITIL and the Service Lifecycle |
Click here for the Building Customer Loyalty course
Labels:
customer service,
Free Course,
free training,
retail
Monday, October 26, 2009
Free Course of the Day: Greeting Customers
This free online course allows store associates to learn when and how to greet customers in order to create a positive shopping experience and increase sales opportunities.
Key Concepts: retail, retail training, recognizable approachable and welcoming, Standard greetings, Building rapport, Setting the stage to sell
Course Appears in these Categories:
• Listen for Understanding
• Giving an Effective Presentation
• Love ’Em or Lose ’Em - Employee Retention
• Documenting Discipline: Manufacturing / Industrial
• Lockout/Tagout: Lightning in a Bottle
• Driven to Distraction
• The Newcomers
• Safety Orientation: On Alert
• Slips, Trips and Falls: Taking the Right Steps
• Stress: You are In Control
• The Sid Story
Click here for Greeting Customers
Key Concepts: retail, retail training, recognizable approachable and welcoming, Standard greetings, Building rapport, Setting the stage to sell
Course Appears in these Categories:
• Listen for Understanding
• Giving an Effective Presentation
• Love ’Em or Lose ’Em - Employee Retention
• Documenting Discipline: Manufacturing / Industrial
• Lockout/Tagout: Lightning in a Bottle
• Driven to Distraction
• The Newcomers
• Safety Orientation: On Alert
• Slips, Trips and Falls: Taking the Right Steps
• Stress: You are In Control
• The Sid Story
Click here for Greeting Customers
Thursday, July 24, 2008
Working in Retail? Take this Crime Prevention course from LatitudeU.com!
Has your retail outlet fallen prey to shoplifters, graffiti artists and the like? According to the National Retail Federation, this problem is only becoming more severe. What can we do to stop this wave of crime? Our self-employed course provider has developed this course to show retail employees how they can do their part to help stop crime.
Crime Prevention for Retail Employees
This course adresses topics spanning from managerial techniques to profiling possible shoplifters to tips on how to promote a theft-free culture. If you work in any sort of retail position, from clerk to manager, this course is sure to have invaluable information that can help you cut crime-related losses and foster a more trusting work environment.
In addition to this course for retail professionals, LatitudeU.com also hosts a score of other retail-themed courses:
Communication for Retail Managers
Managing Your Retail Employees
FREE! Retail Math
... and many more on LatitudeU.com! Come on by and check it out!
Crime Prevention for Retail Employees
This course adresses topics spanning from managerial techniques to profiling possible shoplifters to tips on how to promote a theft-free culture. If you work in any sort of retail position, from clerk to manager, this course is sure to have invaluable information that can help you cut crime-related losses and foster a more trusting work environment.
In addition to this course for retail professionals, LatitudeU.com also hosts a score of other retail-themed courses:
Communication for Retail Managers
Managing Your Retail Employees
FREE! Retail Math
... and many more on LatitudeU.com! Come on by and check it out!
Thursday, July 3, 2008
Retail Management Course NEW on LatitudeU.com!
Do you know what you need to know to maximize the potential of your retail business? One of the most difficult and rewarding of the retail manager's projects is employee relations. If you want advice on how best to manage your employees for the retail sector, this course is for you.
Managing Your Retail Employees
When you work in retail you face lots of challenges, andone of them is managing your own employees. In any workplace there is a variety of cultures, ages, education, personalities and goals. You have employees who love to sell and those who could not find any other job and ended up in retail. You will find college students that just want some extra money to have fun and you
will find family heads who have to support maybe 3 or 4. That’s retail. So, how can you manage your employees to sell and deliver incredible customer service? Take this course and find out!
There are not many places where you can find information like this from such a qualified source like our course provider MarthaWare, so take ahold of this great opportunity to learn on LatitudeU.com!
Managing Your Retail Employees
When you work in retail you face lots of challenges, andone of them is managing your own employees. In any workplace there is a variety of cultures, ages, education, personalities and goals. You have employees who love to sell and those who could not find any other job and ended up in retail. You will find college students that just want some extra money to have fun and you
will find family heads who have to support maybe 3 or 4. That’s retail. So, how can you manage your employees to sell and deliver incredible customer service? Take this course and find out!
There are not many places where you can find information like this from such a qualified source like our course provider MarthaWare, so take ahold of this great opportunity to learn on LatitudeU.com!
Labels:
boss,
business,
customer-oriented,
employee,
management,
motivated,
retail,
retail boss,
source
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