This free online course allows store associates to learn when and how to greet customers in order to create a positive shopping experience and increase sales opportunities.
Key Concepts: retail, retail training, recognizable approachable and welcoming, Standard greetings, Building rapport, Setting the stage to sell
Course Appears in these Categories:
• Listen for Understanding
• Giving an Effective Presentation
• Love ’Em or Lose ’Em - Employee Retention
• Documenting Discipline: Manufacturing / Industrial
• Lockout/Tagout: Lightning in a Bottle
• Driven to Distraction
• The Newcomers
• Safety Orientation: On Alert
• Slips, Trips and Falls: Taking the Right Steps
• Stress: You are In Control
• The Sid Story
Click here for Greeting Customers
Monday, October 26, 2009
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