Monday, October 26, 2009

Free Course of the Day: Greeting Customers

This free online course allows store associates to learn when and how to greet customers in order to create a positive shopping experience and increase sales opportunities.

Key Concepts: retail, retail training, recognizable approachable and welcoming, Standard greetings, Building rapport, Setting the stage to sell

Course Appears in these Categories:
Listen for Understanding
Giving an Effective Presentation
Love ’Em or Lose ’Em - Employee Retention
Documenting Discipline: Manufacturing / Industrial
Lockout/Tagout: Lightning in a Bottle
Driven to Distraction
The Newcomers
Safety Orientation: On Alert
Slips, Trips and Falls: Taking the Right Steps
Stress: You are In Control
The Sid Story

Click here for Greeting Customers

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