This free online course presents the essential communication skills needed to communicate effectively in the work environment. It uses workplace examples to introduce students to common communication problems and how to overcome them. After completing this online course, you should be able to identify common traps people fall into when listening, and identify the three skills to enhance listening in the workplace (i.e. showing interest, focusing on key issues, and responding to feelings).
All Global Mindset free online courses are self-paced free training courses that are divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. These training courses provide plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.
Key Concepts: Workplace Communication, Effective Communication, Free Training, Free Course
Course Appears in these Categories:
• Other
• Free Courses
Courses you might be interested in:
• Listen for Understanding
• Giving an Effective Presentation
• Communication Fundamentals
• Legal Issues in Management
• Responding to Workplace Harassment (for Managers)
• Quality Service in the Public Sector
• Leading Meetings to Success
• Coaching for Business Success
• Personal Workspace...A Handbook for Entering the Workforce
• Effective Change Management
• Effective Business Meetings
Click here for Communication Fundamentals
All Global Mindset free online courses are self-paced free training courses that are divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. These training courses provide plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.
Key Concepts: Workplace Communication, Effective Communication, Free Training, Free Course
Course Appears in these Categories:
• Other
• Free Courses
Courses you might be interested in:
• Listen for Understanding
• Giving an Effective Presentation
• Communication Fundamentals
• Legal Issues in Management
• Responding to Workplace Harassment (for Managers)
• Quality Service in the Public Sector
• Leading Meetings to Success
• Coaching for Business Success
• Personal Workspace...A Handbook for Entering the Workforce
• Effective Change Management
• Effective Business Meetings
Click here for Communication Fundamentals
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