Friday, October 9, 2009

Free Course of the Day: Conflict Management

This free online course provides an overview of the appropriate procedures and follow-up policies for dealing with conflict and employee grievances in the workplace. Dealing with conflict, addressing indirect complaints, salary complaints, aggressive behavior, workplace gossip, and encouraging employee interaction.

All Global Mindset free online courses are self-paced free training courses that are divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. These training courses provide plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.

Key Concepts: Conflict Resolution, Conflict Management, Supervisory Skills, Free Training, Free Course

Course Appears in these Categories:
Free Courses

Courses you might be interested in:

Listen for Understanding
Giving an Effective Presentation
Love ’Em or Lose ’Em - Employee Retention
Documenting Discipline: Manufacturing / Industrial
Lockout/Tagout: Lightning in a Bottle
Driven to Distraction
The Newcomers
Safety Orientation: On Alert
Slips, Trips and Falls: Taking the Right Steps
Stress: You are In Control
The Sid Story

Click here for Conflict Management

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