Monday, September 21, 2009

Free Course of the Day: But I Don't Have Customers

No matter your position, you have customers of one type or another. This free course explains the importance of internal customer service, and should help the student to improve communication with internal customers and deal effectively with an upset internal customer. All Global Mindset courses are self-paced free training courses, divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. Plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.

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