No matter your position, you have customers of one type or another. This free course explains the importance of internal customer service, and should help the student to improve communication with internal customers and deal effectively with an upset internal customer. All Global Mindset courses are self-paced free training courses, divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. Plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.
Key Concepts: | |
Course Appears in these Categories: | |
• Other • Free Courses | |
Courses you might be interested in: | |
• Listen for Understanding • Giving an Effective Presentation • Communication Fundamentals • Legal Issues in Management • Responding to Workplace Harassment (for Managers) • Quality Service in the Public Sector • Leading Meetings to Success • Coaching for Business Success • Personal Workspace...A Handbook for Entering the Workforce • Effective Change Management • Effective Business Meetings | |
No comments:
Post a Comment